Yep! All of our flushable wipes pass each of seven tests in the Guidelines for Assessing the Flushability of Disposable Nonwoven Products (GD4), which are widen used through North America and Europe.
We take it very seriously and want to do our bit for the environment. Our wipes are also 100% biodegradable, plant-based and designed to break down. We recommend to flush one wipe at a time, and if you do need to dispose of one please do so thoughtfully. Since they are biodegradable you can even bury them on-the-go!
We made sure that our wipes really are hypoallergenic, pH-balanced and safe for sensitive skin. Our wipes are unscented and without any fragrances at all. Plus, natural ingredients like Witch Hazel, Aloe, Vitamin-E and Eucalyptus Oil sooth, cleanse and revitalize your skin.
Did you know? Average bar and body soaps have a pH of 9... our wipes are around 3.5 - 4.5 ... hence, pH-balanced!
Yes, our Body Wipes are made for sensitive skin and can be used to wipe every part of the body (other than the "down there" region, as some essential oils can tend to burn sensitive private parts).
Yes. We don't test any products on our furry friends and totally respect people's choice to go vegan friendly.
Yes, we ship to most countries worldwide from our USA store. If you're in Australia or New Zealand you'll automatically be redirected to our Australian / NZ store which only ships to those two countries.
For standard shipping, it typically takes 1-2 business days to prepare a package, plus 3-4 days shipping within the Australia and New Zealand. Expedited and express shipping options are obviously packaged and shipped much faster.
Allow an additional few days to a week due to COVID-19 shipping challenges, depending on where you live.
We send the tracking number via email as soon as your order ships so that you can check the status and see when it will arrive.
We use various couriers to ship all orders. If you need to make a change to your address, please contact customer service at firstname.lastname@example.org before your order ships to make sure it's on the way to the right address!
Contact email@example.com immediately. In some cases, we may be able to change the address for you if your order hasn't already been processed and shipped.
We always aim for make sure our customers love our products. If an item you've purchased isn’t the perfect match, we'll provide you a 7-day satisfaction guarantee so we can make it right.
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right at no cost to you.
everyHERO is not responsible for lost or stolen shipments. You will be responsible for filing a claim with the carrier (DHL, Australia Post, Sendle etc). Once your claim has been filed, please contact us directly at firstname.lastname@example.org with information regarding your situation and your claim number.
If your shipment is held up with your carrier or customs, contact them directly as they may need specific direction on where to deliver your order.
Please contact us at email@example.com as soon as possible if you would like to cancel your order. Our fulfillment center processes orders quickly, so we can't guarantee the cancellation, but we'll do our best.